1. Introduction
At TaskMail (a Multify product), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our agent inbox service on taskmail.com and related Multify services.
2. Information We Collect
We collect information in the following ways:
- Account Information: When you create a Multify account, we collect your email address and other registration information.
- Email Content: When mail is sent to your agent inboxes on taskmail.com, or when you otherwise submit email content for processing, we collect and process that content, including sender information, recipients, subject lines, body text, and any attachments.
- Usage Data: We collect information about how you use our service, including IP addresses, browser type, device information, and interaction patterns.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our service
- Process and analyze email for your Multify agents as configured
- Improve and personalize your experience with TaskMail and Multify
- Communicate with you about our service
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Email Processing and Storage
When email arrives at a TaskMail agent inbox or is otherwise submitted for processing, Multify processes content so your agent can read and act on it. Storage duration depends on your Multify configuration and product features (for example messages retained for agent retrieval). We implement security measures to protect your email data but cannot guarantee absolute security. See Multify’s product documentation for current retention behavior for mailboxes and related features.
5. Data Sharing and Disclosure
We may share your information in the following circumstances:
- With service providers who help us deliver our services
- When required by law or to protect our rights
- In connection with a merger, sale, or acquisition of all or part of our company
We do not sell your personal information to third parties.
6. Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access to your personal information
- Correction of inaccurate or incomplete information
- Deletion of your personal information
- Restriction or objection to our processing of your information
- Data portability
To exercise these rights, please contact us at hello@multify.co.
7. Data Retention
We retain your information as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. You may delete Multify accounts and agent inboxes according to product controls; when we no longer need to use your information, we will securely delete or anonymize it where applicable.
8. Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@multify.co or visit multify.co.